Terms and Conditions

Terms of Use

Welcome to Fortress Roofing (“Company”, “we”, “our”, or “us”). By accessing or using this website (“Site”) or opting in to receive communications (including SMS/text messaging), you agree to be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use this Site or opt in to receive communications.

1. Use of the Site

This Site is intended for users who are at least 18 years old. By using this Site and providing your contact information, you represent that you are of legal age and capable of entering into a binding agreement.

2. Communications & SMS Messaging Consent

By providing your phone number and other contact information—and by interacting with this Site (including forms, live chat, bookings, and checkboxes)—you consent to receiving communications from us, which may include automated messages such as SMS/text messages, emails, and phone calls. You acknowledge that consent is not a condition of any purchase. Standard message and data rates may apply.

SMS Program Description

You agree to receive recurring and/or one-time SMS messages from Fortress Roofing regarding appointment reminders, promotions, and updates.

Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you will no longer receive SMS messages from us.

Rejoin Instructions

To rejoin after opting out, simply sign up again as you did initially, and messaging will resume.

Help Instructions

For assistance with messages or communications, reply HELP to any message or contact support at info@fortressroofing.ai.

Carrier Liability Disclaimer

Carriers are not responsible for delayed or undelivered messages.

Message & Data Rates

Message and data rates may apply for messages sent to you. Message frequency varies. For questions about your plan, contact your wireless provider.

3. Privacy Policy & Data Usage

Your data may be used to respond to your requests, personalize your experience, and support marketing and customer service in accordance with our Privacy Policy.

You acknowledge that:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with third parties, except aggregators/providers of the text message service.

See our Privacy Policy here: https://www.fortressroofing.ai/privacy-policy/

4. Intellectual Property

All content on this Site—including text, logos, graphics, videos, and code—is owned by Fortress Roofing or its licensors and is protected by copyright and trademark laws.

5. User Conduct

You agree not to:

Use the Site for unlawful or harmful purposes.
Interfere with Site functions.
Upload malicious content.
Misrepresent your identity.

6. Disclaimer of Warranties

This Site and all communications are provided “as is” without warranties of any kind, express or implied.

7. Limitation of Liability

To the fullest extent permitted by law, Fortress Roofing is not liable for any damages arising from your use of this Site or communications, including reliance on content or messages.

8. Third-Party Tools & Links

This Site may include links or integrations with third-party services. We are not responsible for their privacy practices or content.

9. Changes to These Terms

We may modify these Terms at any time. The updated effective date will be posted here. Your continued use of the Site or communications indicates acceptance of changes.